Laptop Repair FAQ — Common Questions Answered
Everything you need to know about SKB Computer's laptop & computer repair services in Delhi — Nehru Place and Nangloi.
FAQ Common questions answered
How long does a typical repair take?
Most software issues, virus removal and part replacements (screen, keyboard, RAM/SSD) are completed within 24–48 hours. Chip-level motherboard repairs may take 2–5 working days depending on part availability. We keep you updated throughout the process and will inform you of any delays due to parts procurement.
Do you provide a warranty on repairs?
Yes. We provide a warranty on replaced parts and on the repair work itself. The exact warranty period depends on the part and service type — it will be clearly mentioned on your invoice. Our warranty covers manufacturing defects and workmanship issues. Accidental damage is not covered.
Is there a diagnosis or inspection charge?
Basic diagnosis is free for walk-in customers. A nominal inspection charge may apply for chip-level motherboard issues that require specialised equipment, but this amount is adjusted against the final repair cost if you proceed with us. We always inform you before any chargeable inspection begins.
Do you offer pickup and drop service?
Yes, pickup and drop is available within Delhi NCR for an additional charge depending on your location. Simply call us at 7011396007 to schedule a pickup. Our team will collect your device, repair it at our center, and deliver it back to your doorstep.
Which laptop brands do you service?
We service all major brands including Dell, HP, Lenovo, Acer, Asus, MSI, Apple MacBook, Samsung, Xiaomi, Huawei, and more — for both laptops and desktops. We stock spare parts for most brands and can quickly order parts for less common models.
What if my data is at risk during repair?
We take full care of your personal data and strongly recommend a backup before any major repair. If you don't have a backup, we can assist with data recovery and backup services separately. Your data privacy is important to us — we never access or view personal files unless explicitly requested for recovery.
Do you use genuine parts?
We use genuine OEM parts wherever possible to ensure the best quality and compatibility. For older or discontinued models, we source high-quality compatible parts that meet or exceed original specifications. Every part we install comes with a warranty for your peace of mind.
What payment methods do you accept?
We accept cash, UPI, Google Pay, PhonePe, Paytm, debit/credit cards, and net banking. EMI options are available on select higher-value repairs. Payment is collected when you pick up your device — we don't ask for full payment upfront.
Still have questions? We're here to help.
Call us or visit our center for a free consultation. No appointment needed.