Privacy Policy
How SKB Computer collects, uses, and protects your personal information.
Information We Collect
When you visit our website or use our repair services, we may collect the following types of information:
- Personal Information: Your name, phone number, email address, and physical address when you contact us, request a quote, or visit our center.
- Device Information: Details about your laptop or computer model, serial number, and a description of the issue you are facing.
- Usage Data: Information about how you interact with our website, including pages visited, time spent, and referral sources.
- Communication Records: Records of phone calls, emails, and messages exchanged for service purposes.
How We Use Your Information
We use the information we collect solely for the following purposes:
- To provide laptop and computer repair services you have requested
- To communicate with you about your repair status, estimates, and queries
- To improve our website, services, and customer experience
- To send service-related updates, offers, and newsletters (only with your consent)
- To comply with legal obligations and resolve disputes
Data Protection
SKB Computer takes data security seriously. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure storage of customer records, restricted access to personal data, and regular security reviews of our systems.
Third-Party Services
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering services, provided they agree to keep your information confidential. These third parties include payment gateways, analytics providers, and email communication platforms.
Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data, subject to legal retention requirements
- Withdraw consent for marketing communications at any time
- Lodge a complaint with relevant data protection authorities
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or how we handle your data, please contact us:
Phone: 7011396007
Email: skbitservice@gmail.com
Address: Nehru Place & Nangloi, New Delhi, India